MarCom Guru marketing communications agency
ServicesClientsContactsHome
 

Marketing MEAUREMENT and analysis are essential for keeping up successful campaigns and maintaining positive return on your investments (ROI). This is marketer-speak for "To make more money, you need to look up what sold last time, see that it covered marketing costs, find out what worked, make it better, estimate buyer glee, then get ready to sell more."

Marketing books are packed with tools for evaluating and applying ROI, which are common in the corporate world. But beware of powder-puff metrics. Marketers are often rushed to quantify their activities in terms of profitability, yet this alone offers little proof of current customer/brand performance.

On a tight budget, tracing brand and customer successes back to marketing can be tough. When you can't spend on costly studies, polls and focus groups, consider valuable grassroots sources:
customers, dealers, web tools, media.

The highest hurdles you'll jump are simply
asking questions and receiving reliable answers. Customers don’t like the role of guinea pig. Even so, the shrewd company can sneak effective inquiries without seeming imposing. The Guru can help you dig up and sort through your marketing performance:

We Help Uncover & Analyze your ROI.
Online traffic tracking.
Unique URL creation & monitoring.
Data retrieval forms & customer polls.
Click-thru monitoring & correlation.
Media coverage tracking & clipping.
Ad placements with study promotions.
Customer relationship management.
We help uncover and measure your marketing ROI
MarCom Guru service packages fit any budget.
 
 

Measurement. By regularly monitoring your marketing ROI, you can avoid repetitive errors, limit systematic bias, improve effectiveness and increase revenue, profit and market share. Do you know how to calculate your ROI?

{(Incremental contribution margin – marketing investment)
÷ marketing investment)} x 100% = ROI.


Areas for analysis.
Sales analysis
Market share analysis
Expense analysis (marketing expense to sales ratio)
Financial analysis


Performance indicators.
Brand equity
Customer satisfaction
Customer loyalty


We invite you to read more free tips & trends—
our monthly e-memos are written for business people. (Opt out at any time; read our policy).
Email:  
Strategy:

 
  Accurate tracking is essential for estimating your marketing ROI  
     
 

We recommend these marketing books to business people

 
  Marketing Payback: Is Your Marketing Profitable? Robert Shaw

Marketing Metrics: 50+ Metrics Every Executive Should Master,
Paul Harris, Neil Bendle, Phillip Pfeifer, David Reibstein

Marketing and the Bottom Line,
Tim Ambler

Measuring Brand Communication ROI,
Don E. Schultz & Jeffrey S. Walters

 
   

"What cannot be measured
cannot be managed."

—Nirmalya Kumar
 
Copyright © 2004-2008 MarCom Guru, a registered trademark. All rights reserved.